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Terms and conditions
Unless otherwise stated, these conditions apply to all treatments.
- Clients must be 18 years or older or accompanied by an adult.
- Treatments are not suitable for pregnant women or areas with blonde, white, grey or red hair and very dark skin, or those with certain medical conditions.
- Money back guarantee: A full refund (including transaction fees) is offered to prepaid clients who are found to be unsuitable for permanent hair reduction during the initial consultation.
- Prepayment may be required to secure special prices. All special offers are not available in conjunction with any other special offers.
- Certain promotions are valid at selected locations only
- Appointments essential and subject to availability
- Treatments are not transferable to other treatment areas, or to treatment at other Hairfree centres. An area is the part of the body being treated, which is predefined by Hairfree Plus
- Arriving late will shorten treatment time. 48 hours notice required for cancellation or rescheduling, or the scheduled session will be forfeited.
- After the first session, refunds are only available for valid medical reasons or extenuating circumstances at the discretion of Hairfree Management.
- Clients who do not shave a maximum of 2 days before their treatment will incur a $35 shaving fee, payable on the day.
- Custom quotes offered for prepaid session(s) are valid for only 3 days.
- Appointments must be conducted at the same Hairfree centre as your initial appointment
Free Underarms, Bikini, Back of Neck Promotion
- One free underarm, bikini or back of neck session per client
- Underarm, bikini or back of neck must be treated on the same day as your purchased treatment modality unless you require a treatment that has smaller revisit requirement
- Offer available to new clients or existing clients starting a new treatment area
- Only available to existing underarm, bikini or back of neck clients if combined with another treatment area with a value greater than $99
- Not to be used in conjunction with any other offer
- The continuation of free underarm, bikini or back of neck treatments is only available with the purchase of another Hairfree treatment area or another modality
- The free underarm, bikini and back of neck is not transferable between people or for other areas of the body.
Girlfriend "You + Two Could Win" Competition
- Valid for new, female clients to Hairfree.
- Client must be 18 years or older or accompanied by an adult.
- If during the initial consultation the client is found to not be suitable for permanent hair reduction, no value or part of the prize may be refunded in any way.
- Treatments cannot be used in conjunction with any other competition or promotion offered by Hairfree.
- Treatments are not suitable for pregnant women or areas with blonde, white, grey or red hair and very dark skin, or those with certain medical conditions.
- Treatments on Full legs + Underarms + Bikini are available only at selected centres for six complementary treatment sessions (Most clients require 6-10 sessions for best results).
- Treatment sessions are not transferable to any other service, treatment area, product or location. An area is the part of the body being treated, which is predefined by Hairfree Plus.
- Appointments are necessary and subject to availability. Arriving late will shorten treatment time. 48 hours notice required for cancellation or rescheduling, or the value of the scheduled session will be forfeited.
- Clients who do not shave a maximum of 2 days before their treatment will incur a $35 shaving fee, payable on the day.
- 20% off full price offer is available only for Pay On The Day sessions and is not applicable to any prepaid prices, or any other discounted offer.
- Prizes are not redeemable for cash and can not be used in conjunction with any other offer. Prize value is based on recommended retail price
- Prizes are not transferable between people.
- The winner of the 25 word competition will receive one starter pack with Hairfree. This winner will choose two friends who have also entered the competition, each to receive a starter pack from Hairfree.
- Only those who have entered the competition are eligible to win, or to be selected by the winner, for a Hairfree starter pack.Clients must be 18 years or older or accompanied by an adult.
- View Girlfriend Magazine Terms & Conditions
Organic Microdermabrasion Treatments
- Clients must be 18 years or older or accompanied by an adult.
- Treatments are not suitable for pregnant women or those with certain medical conditions.
- Money back guarantee: A full refund (including transaction fees) is offered to prepaid clients who are found to be unsuitable for Microdermabrasion during the initial consultation.
- Prepayment may be required to secure special prices. All special offers are not available in conjunction with any other special offers.
- Certain promotions are valid at selected locations only, appointments essential and subject to availability.
- Treatments purchased for Microdermabrasion are not transferable to other treatment types offered by Hairfree or to treatments at other Hairfree centres. An area is the part of the body being treated, which is predefined by Hairfree Plus.
- Arriving late will shorten treatment time. 48 hours notice required for cancellation or rescheduling, or the scheduled session will be forfeited.
- After the first session, refunds are only available for valid medical reasons or extenuating circumstances at the discretion of Hairfree Management.
- Not currently available at Brunswick, Ferntree Gully, Mentone and Port Melbourne.
Anti Wrinkle Injections - 2 for 1 offer
- The 2 for 1 promotion is only available following the first consultation.
- The free treatment must be of equal or less value than the full price, paid treatment.
- Any difference in value of treatments between that paid and that received free is not refundable, or transferable to any other services.
Love The Freedom, The Big Summer Sale & Hairfree Summer
- Prepayment is required to secure the quoted special prices and the first treatment must be completed within 30 days of purchase.
- Pre-paid treatments have a 9 month expiry date from the date of purchase.
- Individual sessions may not be purchased at the six-session price.
- Hairfree Summer promotion's 1 free treatment is only offered with purchase of prepaid packs. Free treatments are subject to the Terms and Conditions of all other treatments.
- If a refund is offered, the amount refunded will be the total paid, less the sum of the value of each session performed (calculated at the try-before-you-buy price), and less payment processing fees. Refunds will be made by cheque (not redeemable for cash). Complimentary treatments in the Hairfree Summer promotion are the 7th treatment and are not refundable for any value.
- Treatments are only effective after a full course of sessions, usually 6 to 10 (depending on hair type and skin colour)
- Try Before You Buy: When prepaying one Try Before You Buy session, the customer is eligible to purchase the remaining sessions in the pack after their first session. The two payments (one session prepaid + remaining five sessions) total the same as a fully prepaid six session pack. This offer is only available immediately after the first treatment and requires payment at the centre.
- Clients who have had an area treated within the last 3 months are not eligible to purchase a "try before you buy" single treatment session on the same area.
Jetstar & Virgin Boarding Pass Promotion
- The Boarding Pass entitles clients to 10% off the regular price of the first Hairfree hair removal session.
- This offer is available to new clients or existing clients starting a new treatment area(s). NOT for an existing treatment area.
- To secure the 10% discount, clients need to present the Boarding Pass at the salon.
- The voucher must be redeemed on a session by August 31, 2012.
Negotiator Magazine
- This offer is only available at Hairfree Campbelltown.
- Individual sessions may not be purchased at the six-session price.
- Single session (or first session of a pack) must be must be completed by August 31st, 2012, unless otherwise stated on the coupon.
- Pre-paid treatments are valid until June 30, 2013, at which time unused treatments are forfeited.
- If a refund is offered, the amount refunded will be the total paid, less the sum of the value of each session performed (calculated at the regular price), and less payment processing fees. Refunds will be made by cheque (not redeemable for cash).
- Treatments are only effective after a full course of sessions, usually 6 to 10 (depending on hair type and skin colour)
Macquarie Uni Student Magazine
- This offer is only available at Hairfree North Ryde.
- Individual sessions may not be purchased at the six-session price.
- Single session (or first session of a pack) must be must be completed by August 31st, 2012, unless otherwise stated on the coupon.
- Pre-paid treatments are valid until June 30, 2013, at which time unused treatments are forfeited.
- If a refund is offered, the amount refunded will be the total paid, less the sum of the value of each session performed (calculated at the regular price), and less payment processing fees. Refunds will be made by cheque (not redeemable for cash).
- Treatments are only effective after a full course of sessions, usually 6 to 10 (depending on hair type and skin colour)
Letterbox Deals Aug 2012
- This offer is only available at Hairfree centres in NSW, VIC and SA only.
- Special price is only available for new customers in their first session. Presentation of coupon is also required for the session.
- Session must be booked before September 2nd 2012, for a scheduled treatment date on or before September 30th, 2012.
Yellow Envelope Terms and Conditions
- Limit 1 per person
- Valid for treatment on three areas including bikini line, underarm and your choice of either lip, tummy line, or toes.
- 48 hours cancellation or reschedule notice applies or voucher may be forfeited, along with the $100 gift voucher
- The $100 discount vouchers are to be used in separate sessions and for the same three body treatment areas as the initial treatment
- New customers only
- Entire value must be used in one visit
- Total price for 3 areas $171
- Promotional value expires on october 15th 2011
- VIC promotional value expires on 29th february 2012
$39.00 First Treatment Special 2012
- The $39.00 First Treatment Special offer means that the first treatment is $39 for Brazilian, Bikini, Underarm OR Lip and Chin areas OR $149 for half leg, and subsequent treatments are charged at full price which you will be given at the time of booking.
- This offer only available to new clients or existing clients starting a new treatment area.
- Guarantee is subject to the Therapists opinion as to whether there has been any hair reduction or thinning of the hair.
- Females Only
Money Saver and Letterbox Deals 2011
- Special prices refer to conditions for $39 First Treatment Offer.
- This offer is available to New clients or existing clients starting a new treatment area. NOT for an existing treatment area
- $25 of second treatment only applies to treatments valued in excess of $55.Not available with any other offer
First (or Sixth) Treatment Free Is Subject to the Following:
- We recommend at least six treatments.
- If the client has a credit card and wishes to have their First Treatment Free they must sign a consent form with authority to charge their credit card for the first treatment should they fail to attend the following five treatment sessions. The credit card must have an expiry date of no less than nine months from the date of the first treatment.
- If the client does not have a credit card, or does not want to sign up for First Treatment Free they can pay for the first five treatments (at the time of each treatment) and receive the sixth free.
- The First or Sixth Treatment Free offer is Only Available to NEW clients or to existing clients starting a new treatment area.
- All six treatments must be conducted at the same Hairfree centre to be valid.
- This offer may be used in conjunction with Refer a Friend program
Gift Vouchers Are Subject to the Following
- Not to be used in conjunction with any other offer or specials.
- May not be used on a current treatment area.
- Can not be redeemed for cash.
- Vouchers must be presented at the time of your treatment for redemption and only one voucher can be used per treatment.
- Vouchers are unable to be replaced if lost.
- Must be used within 6 months of purchase.
Refer a Friend Is Subject to the Following:
- You must be an existing client of Hairfree when you refer a friend.
- All referred friends must be a new client to Hairfree to enable both yourself & your friend to qualify for the $25 voucher.
- Voucher(s) will be applied automatically to your next payment once your friend has received their first treatment.
- Your friend's voucher will automatically be applied to their first payment unless they choose to have their First Treatment Free, IF applicable, in which case it will be applied to the second treatment. There is no limit to the amount of vouchers that can be earned by referring friends.
- Only 1 voucher can be used per client, per treatment area.
Hairfree Cheque Promotion Terms and Conditions:
- The Hairfree Promotional Cheque entitles the bearer to their First Treatment Free, as per the First Treatment Free terms and conditions, AND also $25.00 discount off their second treatment. (If sixth treatment free decided upon instead of first, then the $25.00 may be applied to the first treatment instead).
- Only ONE cheque is valid per client.
- The client is still entitled to participate in the Refer A Friend promotion.
Myer One Affiliates
- Myer One Affiliates are only available at the following centres: New Lambton, Kew, Narre Warren, Plenty Valley, Launceston.